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non-standard, multi-voice digital transcription work* – rates are subject to vat
the typing services company specialises in managing complex or challenging interview and focus group transcriptions for industries such as: pharma, biotech, insurance, banking and finance, oil and gas, as well as involving political, economic, foreign, current or celebrity affairs. such interviews often take place in poor recording environments, for example, restaurants, airports and outdoors. the interviews and focus groups may involve English spoken with a pronounced foreign accent. These recordings and all focus groups (more than three speakers) are classified as complex, non-standard transcriptions and for these we charge as follows:

digital transcription turnaround time for business days only Monday to Friday rate per hour of transcription time (£) additional comments
all complex and challenging multi-voice interview and focus group recordings* turnaround time from time of receipt:

three days for files up to 60 minutes of recorded time (subject to availability)

five days for files between 60 and 120 minutes (subject to availability) – advanced notice recommended

£30 per hour includes quality assurance checking and time stamping of inaudible areas

repetitions and redundancies are omitted as standard. verbatim transcription is subject to agreement of terms – please contact us for more information

standard digital transcription work – rates are subject to vat
for straightforward digital recordings up to three speakers, good quality recording. all payments are required upon receipt please. for regular and more predictable work flow, we will agree separate rates and payment terms that reflect the ongoing nature of the relationship.

digital transcription
(assumes good recording quality)
turnaround time for business days only Monday to Friday unless otherwise stated rate per minute of recorded time (£) additional comments
single voice 100% of rate

up to three speakers – standard rate + 30p

more than 3 days 1.15 from time of receipt
single voice 100% of rate

up to three speakers – standard rate + 30p

2 to 3 days 1.40 if file received after 5pm, we log it as having been received at 9am the following business day
single voice 100% of rate

up to three speakers – standard rate + 30p

1 day 1.70 work returned by end of the next business day. for multiple voice recordings please check capacity prior to sending files
single voice 100% of rate

please contact us regarding recordings of up to three speakers

same day 2.30 all files must be received by 1pm on the business day it is required – we will return them by 6pm or earlier subject to prior agreement. size limits apply, so please contact us in advance to check capacity
single voice 100% of rate

please contact us regarding recordings of up to three speakers

overnight 3.00 all files must be received by 5pm on the business day it is required – we will return them by 9am the following morning. size limits apply, so please contact us in advance to check capacity
single voice 100% of rate

please contact us regarding recordings of up to three speakers

weekend 3.45 all work managed on a Saturday or Sunday as agreed in advance

word processing and related work (non-transcription work) – rates are subject to vat
for all other word processing and related work, such as, proof reading, editing, PowerPoint slide production, database services, etc., please contact us for our specific terms and conditions.

please note …
all files are sample checked before work commences; if the recording quality is poor, we will charge a fee of £30.00 per hour of transcription preparation time – please note that transcription accuracy is likely to be reduced. in these circumstances, we will agree the revised rates and turnaround time with you before we commence work.

for research projects in excess of 3 recorded hours, we will usually require a 25% deposit in advance.

our preferred method of payment is by BACs and our bank account details are shown on all invoices.


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read shepley limited – registered company no. 4886649 – vat registration no. 288371364

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